Family, News

It’s been a busy few months here at Twist. Much has happened since we last blogged, so here’s a bit of an update.

The feedback from our focus group in February reassured us that we were along the right lines with our product range and our branding. So, the next stage was to roll it out.  Our design agency did a cracking job of designing our packaging, and the identity was rolled out across various formats, from boxes to pouches to caddies. We even had some branded mugs created, just because…

Then, the legwork began. Armed with samples, we took ourselves off to dozens of local delis and cafes…  And, we were delighted that, without fail, they all absolutely loved our teas and were confident their customers would too.  Of course, some were already in long-term deals with other brands, which is fair enough. However,  there many immediately decided we were a great fit with their customers and got us on board. How strange it was to drop in to the local bakery we’ve been visiting for years, to see it serving our tea!



Getting the teas ‘out there’ created a bit of a domino effect.  Within a matter of days, we received an email from the manager of a local gastro-pub:

“I just had a cup of your mint humbug at Simmons and would love to serve it in the Engineer. How do I go about doing so?”

Soon, we were supplying them,  and a number of other pubs too.

“Café Culture” has been a real phenomenon of late, with customers looking to recreate their experiences in cafes etc at home.  So, it was nice but not overly surprising that a number of people who’d had our teas in such establishments got in touch, asking where they could buy it.  Fortunately, some of these cafes were also delis, so they began retailing teabags in boxes for consuming at home too.

The plan has always been for Twist to be available to customers as widely as possible. Our website will be launched later in the year, and all our blends will be available direct from it. And, excitingly, we are in discussions with a number of national retailers and hope to be available on high streets across the UK soon.  Watch this space!